Frequently asked questions
Ad Spend
Amazon
Merch Inventory
Paypal
Travel
Dining
Camera Equipment
Fitness | Gym
Games
Gas
Men & Women's Apparel
Electronics
Groceries
Subscriptions
Auto parts
Cosmetics
Frequently
asked questions
How often can I change my reward categories?
Every six months. You can contact our Concierge team, who will make the change for you.
Can I create a custom category?
Our current reward categories cover everything from everyday transactions to creator-focused expenses. At this time, however, we do not support custom categories.
Do rewards expire?
No. Our rewards do not expire.
How do I know if a merchant will be eligible for points?
Merchant codes are defined by the Visa/Mastercard network. While we strive to include all relevant merchant codes, in the event that a merchant does not have a code in a particular category, purchases with that merchant may not qualify for rewards in that category.